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Listen to office voicemail on the go. Have your voicemails automatically emailed to you as audio files (.WAV format).
Assign your staff to a particular group (eg. Sales team) and set up a number that rings all group members.
Greet callers with an interactive welcome menu (eg. Press 1 for Accounts, Press 2 for Sales). Also called an IVR.
Divert to a mobile, and optionally, set up a chain of diversions (to other mobiles and landlines) if that number rings out.
Don’t lose calls to the ‘busy’ tone. If your line is busy, calls can be set up to overflow to other lines and numbers.
Create a custom ringing pattern. Have calls ring a group of staff, either one-by-one, or all at the same time.
Need to take a call somewhere private? Simply ‘park’ the call and pick it up from a different office extension.
If you need to take a break, DND lets you present a ‘busy’ tone. Incoming calls will go to voicemail or (if set up) redirected.
When your line is busy, call forwarding directs your incoming calls to a different number (instead of voicemail).